These Affiliate Program Terms (the “Agreement”) govern your
participation in the affiliate program (the “Program”) for
AltSpeak (“the Service”), operated by Genesis Vanguard Pty
Ltd (ABN 95683567556, trading as
Torpenhow Technologies, “the Company”,
“we”, “us”, “our”). They form a
legally binding agreement between you (the “Affiliate”,
“you”, “your”) and the Company.
This Agreement incorporates by reference, and is read together with,
the customer
Terms of Service and
the Privacy Policy.
Where this Agreement conflicts with those documents on a matter
specific to the Program, this Agreement controls for the Program.
1. Acceptance and Eligibility
By applying to, enrolling in, or participating in the Program, or by
clicking to accept this Agreement, you agree to be bound by it. If you
do not agree, you must not participate in the Program.
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Legal capacity: you must be at least 18
years of age and have the legal capacity to enter into a binding
agreement. If you participate on behalf of an entity, you represent
that you are authorised to bind that entity.
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Account in good standing: you must hold an
AltSpeak account in good standing and remain compliant with the
customer Terms of Service throughout your participation.
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Incorporated terms: you acknowledge that the
customer
Terms of Service and
Privacy Policy are
incorporated into this Agreement by reference and that you have read
and agree to them.
2. Enrollment and Approval
To join the Program, you must submit an application through the
enrollment process we make available. Applications may be approved
automatically and instantly. Approval does not waive any of our rights
under this Agreement.
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Discretionary review: notwithstanding any
automatic approval, the Company may re-evaluate, reject, suspend, or
revoke any application or affiliate account at its sole discretion,
at any time, with or without cause.
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Accurate payout information: you must provide
accurate payout and contact information and keep it current. We are
not responsible for commissions misdirected or delayed because of
outdated or inaccurate information you provided.
3. Relationship of the Parties
You and the Company are independent contractors. Nothing in this
Agreement creates any employment, agency, partnership, joint venture,
or franchise relationship between the parties.
You have no authority to make or accept any offers or representations
on our behalf, to incur any obligation or liability on our behalf, or
to otherwise bind the Company in any way. You will not make any
statement, whether on your site or otherwise, that contradicts or
conflicts with this section.
4. Licence to Use Brand Assets
Subject to your continued compliance with this Agreement, the Company
grants you a limited, non-exclusive, non-transferable,
non-sublicensable, and revocable licence to use the AltSpeak name,
logo, wordmark, and approved promotional materials (the
“Brand Assets”) solely to promote the Service in accordance
with this Agreement. This licence applies only while your affiliate
account is in good standing.
You must follow our brand guidelines. In particular, you agree that:
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Wordmark integrity: the AltSpeak wordmark
renders “Alt” in cyan (#70CFEC) and “Speak”
in off-white. You must not recolour, distort, redraw, or otherwise
alter the Brand Assets, and you must not fabricate, approximate, or
create your own version of any logo or icon.
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No implied partnership: you must not state or
imply that you are an official partner, agent, employee, reseller, or
representative of the Company, or that the Company endorses you beyond
your participation in the Program.
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No brand-term bidding: you must not bid on,
purchase, or use the Company’s brand terms, trade marks, or
confusingly similar variations in paid search or other paid
advertising.
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No confusingly similar identifiers: you must
not register or use domain names, social handles, application names,
or business names that are identical or confusingly similar to the
Company’s marks.
The Brand Asset licence terminates automatically and immediately upon
any termination of this Agreement or your removal from the Program. On
termination you must cease all use of the Brand Assets.
5. Commissions
The Company will pay you a commission calculated as a percentage of the
Net Sale value of each Qualified Referral. The applicable commission
rate and structure are set out in
Exhibit A: Commission Schedule, which the
Company may update from time to time on notice as described in this
Agreement.
5.1 Definitions
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Net Sale: the amount actually paid by a
referred customer for the Service, net of taxes, refunds,
chargebacks, discounts, credits, and payment-processor fees.
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Qualified Referral: a new customer who is not
an existing or returning customer, who makes a purchase through your
unique referral link (the “Referral Link”) within the
attribution window, and whose payment clears and survives the
applicable holding period.
5.2 What earns commission
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Subscriptions: recurring commission is earned
on qualifying subscription payments for up to the commission
window stated in Exhibit A, subject to the rate in Exhibit A.
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One-time packs: commission is earned on each
qualifying one-time credit pack purchase made by a referred customer.
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Billing rails: commissions apply across the
Company’s billing rails, including card, PayPal, India INR
packs, and crypto / USDT packs, except as excluded below.
5.3 Exclusions
No commission is earned on, and the following do not qualify:
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self-referrals, and purchases by the Affiliate’s own accounts
or accounts the Affiliate owns, operates, or controls;
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free-tier signups, trial activity, promotional credits, and any
unpaid credits;
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transactions that are refunded, charged back, reversed, or found to
be fraudulent.
5.4 Attribution and rate changes
Attribution is determined on a last-click basis.
Where more than one affiliate could be credited, the most recent
qualifying Referral Link click before purchase governs. The Company may
change commission rates and structures prospectively on notice;
commissions already validly earned before the effective date of a
change are not affected.
6. Tracking and Attribution
Referrals are tracked through your Referral Link and the associated
tracking cookie. The attribution window is set out in Exhibit A and is,
by default, a 90-day cookie window from the
referred user’s first qualifying click.
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Authoritative records: the Company’s
tracking and reporting records are the authoritative basis for
determining referrals, attribution, and commissions, absent manifest
error.
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Tracking limitations: the Company does not
guarantee that every referral will be tracked. Referrals may be lost
to ad blockers, cookie rejection or clearing, cross-device or
cross-browser gaps, in-app browsers, and similar factors outside our
reasonable control, and no commission is payable on referrals that
are not tracked.
Our handling of data associated with tracking is described in the
Privacy Policy.
7. Payment Terms
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Schedule: the Company pays validated,
payable commissions on a monthly schedule, on a fixed day each month
as set out in Exhibit A.
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Holding period: commissions are subject to a
holding period before they become payable, to allow for refunds,
chargebacks, and fraud review. Commissions become payable only after
the holding period and only if the underlying transaction has not
been refunded, reversed, or flagged.
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Minimum payout threshold: commissions are
paid only once your payable balance reaches the minimum payout
threshold in Exhibit A. Balances below the threshold roll forward to
the next payment cycle until the threshold is met.
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Payout methods and fees: payouts are made by
USDT (TRC-20), PayPal, Wise, or bank transfer, as available. You bear
all transfer, processing, and foreign-exchange fees associated with
receiving your payout.
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Basis of calculation: commissions are
calculated on Net Sale. The Company’s records are authoritative
for the amount of each commission.
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Dormant or closed accounts: where an
affiliate account is closed, or remains inactive with an unclaimed
balance for an extended period, any unpaid balance below the minimum
payout threshold may be forfeited to the extent permitted by
applicable law.
8. Refunds, Chargebacks and Clawback
Commission is earned only on sales that are completed and remain final.
If a sale on which a commission was credited or paid is later refunded,
charged back, disputed, reversed, or found to be fraudulent, the
related commission is reversed.
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Deduction: reversed commissions are deducted
from your current or future commission balances.
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Invoice: if your balance is insufficient to
cover a reversal, the Company may invoice you for the amount, which
you agree to pay.
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Audit: the Company reserves the right to
audit referral activity and to withhold or reverse commissions where
it reasonably suspects fraud, manipulation, or a violation of this
Agreement.
9. Tax
You are solely responsible for determining, reporting, and paying all
taxes, levies, and duties arising from commissions you earn under this
Agreement. The Company does not withhold tax on your behalf except
where required by law and provides no employee benefits of any kind.
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Tax information: you must provide the tax
information, identifiers, and forms that the Company reasonably
requires. The Company may withhold payment until you provide them, and
may withhold or deduct amounts from payouts where required by
applicable law.
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GST: if you are registered or required to be
registered for goods and services tax in your jurisdiction, you are
responsible for accounting for any such tax on amounts you receive,
and any required tax documentation is your responsibility.
10. Prohibited Conduct
The following conduct is expressly prohibited. Engaging in any of it is
a material breach of this Agreement:
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Spam: sending unsolicited messages, bulk
email, or other communications in violation of applicable anti-spam
law to promote the Service.
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Tracking fraud: cookie stuffing, forced or
automatic clicks, iframe or postback manipulation, typosquatting,
self-referrals, and the creation of fake or duplicate accounts.
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Brand-term bidding: bidding on the
Company’s brand terms, trade marks, or confusingly similar
variations in paid search or other paid advertising.
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Misleading claims: making false, misleading,
or unsubstantiated claims about the Service, its pricing, its voices,
or the results it produces, including fabricated comparisons to
competitors or overstated voice counts or quality.
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Incentivised or fake engagement: offering
incentives for clicks, posting fake reviews or testimonials, or
otherwise artificially inflating referral activity.
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Unlawful or harmful placement: promoting the
Service on sites or channels that are illegal, adult, hateful,
defamatory, infringing, or otherwise objectionable.
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Coupon and deal-site abuse: misusing coupon,
deal, or cashback sites to harvest commissions on demand the Company
would have captured directly.
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Impersonation: impersonating the Company, its
staff, or its official channels.
11. Disclosure and Advertising Compliance
You must clearly and conspicuously disclose your affiliate relationship
with the Company on all promotions, and you must comply with all
applicable advertising, endorsement, and consumer-protection laws and
clearly disclose your affiliate relationship. The specific disclosure
regimes that apply in common target markets are listed for reference in
Exhibit B: Disclosure Regimes; you remain
responsible for compliance in every jurisdiction in which you promote
the Service.
All claims you make about the Service must be honest, accurate, and
capable of substantiation. Failure to disclose, or non-compliant
advertising, is a material breach that may trigger withholding of
commissions and termination of your participation.
12. Confidentiality
In connection with the Program you may receive non-public information
of the Company, including commission structures, unreleased features,
internal metrics, and other information that is marked confidential or
that a reasonable person would understand to be confidential
(“Confidential Information”). You must not use or disclose
Confidential Information except as necessary to perform under this
Agreement.
This obligation survives for three (3) years after
termination of this Agreement. It does not apply to information that is
or becomes public through no fault of yours, that you already lawfully
held without a duty of confidence, that you lawfully receive from a
third party without restriction, or that you are required to disclose
by law (provided you give reasonable advance notice where permitted).
The Program does not give you access to any customer personal data. You
will receive only aggregate or anonymised referral statistics. Handling
of personal information is governed by the
Privacy Policy.
13. Intellectual Property
The Service and all Brand Assets, including their design, code,
features, branding, and documentation, are and remain the property of
the Company. Other than the limited Brand Asset licence in Section 4,
this Agreement grants you no right, title, or interest in the Company’s
intellectual property.
All goodwill arising from your use of the Brand Assets inures solely to
the benefit of the Company.
14. Disclaimers and Limitation of Liability
To the maximum extent permitted by applicable law, including the
Australian Consumer Law:
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The Program is provided on an
“as is” and
“as available” basis without warranties
of any kind, whether express or implied.
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The Company does not guarantee any level of earnings, traffic,
conversions, or uninterrupted or error-free tracking, and makes no
representation that the Program will produce any particular result.
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In no event shall Genesis Vanguard Pty Ltd, its directors, employees,
or agents be liable for any indirect, incidental, special,
consequential, or punitive damages arising from or related to the
Program.
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Our total aggregate liability for any claims arising from or related
to the Program is limited to the total amount of commissions paid to
you in the 12 months preceding the claim.
Nothing in this Agreement excludes, restricts, or modifies any consumer
guarantee or right under the Australian Consumer Law that cannot be
excluded, restricted, or modified by agreement.
15. Indemnity
You agree to indemnify, defend, and hold harmless the Company and its
directors, employees, and agents from and against any claims, damages,
liabilities, losses, costs, and expenses (including reasonable legal
fees) arising out of or relating to:
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your promotions, content, websites, or channels;
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your breach of this Agreement;
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your violation of any law, including anti-spam and advertising
disclosure rules;
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your misuse of the Brand Assets; and
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any false, misleading, or unsubstantiated representation you make
about the Service.
This indemnity is limited to claims arising from your own acts or
omissions.
16. Term and Termination
16.1 Term and termination for convenience
This Agreement begins when you are enrolled in the Program and continues
until terminated. Either party may terminate this Agreement for
convenience at any time on written notice.
16.2 Termination for cause
The Company may suspend or terminate your participation immediately,
with or without notice, if it reasonably believes you have breached
this Agreement, engaged in fraud, or otherwise violated its terms.
16.3 Effect of termination
On termination, the Brand Asset licence ends and you must immediately
cease all promotion of the Service and all use of the Brand Assets.
Commissions that are accrued, validated, and above the minimum payout
threshold at termination are paid after the standard holding period,
subject to the clawback provisions of Section 8. Termination for cause,
fraud, or material violation of this Agreement forfeits all unpaid
commissions.
16.4 Survival
Sections concerning confidentiality, intellectual property, indemnity,
the limitation of liability, governing law, and any accrued payment and
clawback obligations survive termination of this Agreement.
17. Changes to These Terms
The Company may modify this Agreement, including commission rates and
attribution windows, from time to time. For material changes, we will
provide at least
30 days’ notice via email to the address
associated with your affiliate account or through a notification within
the Service.
Changes apply prospectively. Commissions already validly earned before
the effective date of a change are protected. The
“Last updated” date at the top of this page reflects the
most recent revision. Continued participation in the Program after the
effective date of any changes constitutes your acceptance of the
revised Agreement.
18. Governing Law and Dispute Resolution
This Agreement is governed by and construed in accordance with the laws
of New South Wales, Australia. Any disputes arising
from or in connection with this Agreement shall be subject to the
exclusive jurisdiction of the courts of New South Wales, Australia.
Before initiating formal proceedings, you agree to make a good-faith
effort to resolve any dispute by contacting us at
[email protected]. We will attempt to resolve the matter within 30 days of receiving
your written notice.
19. General
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Entire agreement: this Agreement, together
with the documents it incorporates by reference, is the entire
agreement between the parties regarding the Program and supersedes any
prior understanding on the subject.
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Assignment: you may not assign or transfer
this Agreement without our prior written consent. The Company may
assign this Agreement, including in connection with a sale, merger, or
transfer of its business or assets.
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Severability: if any provision is found to be
unenforceable, the remaining provisions continue in full force, and
the unenforceable provision is modified to the minimum extent
necessary to make it enforceable.
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No waiver: our failure to enforce any
provision is not a waiver of our right to enforce it later.
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Notices: notices to the Company must be sent
to
[email protected]. Notices to you may be sent to the email address registered with
your affiliate account.
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Force majeure: neither party is liable for
delay or failure to perform caused by events beyond its reasonable
control.
20. Contact
For questions about these Affiliate Program Terms, please contact:
Exhibit A: Commission Schedule
This schedule sets the commercial terms of the Program. The Company
may update it from time to time on notice as described in Section 17.
Exhibit B: Disclosure Regimes
The following advertising, endorsement, and consumer-protection regimes
commonly apply where the Service is promoted. This list is for reference
only and is not exhaustive; you remain responsible for compliance in
every jurisdiction in which you promote the Service.